Frequently Asked Questions
Everything you need to know about shopping with Hogies Online.
Are all your beauty products genuine?
Yes, 100%. At Hogies Online, we pride ourselves on sourcing only authentic designer perfumes, skincare, and cosmetics from trusted suppliers.
How much does shipping cost?
We offer competitive shipping rates across the UK and internationally. Standard UK delivery is free on orders over a certain threshold, while express options are available at checkout.
What is your return policy?
We offer a 30-day return policy for unopened and unused items in their original packaging. For hygiene reasons, we cannot accept returns on beauty products that have been opened or tested.
Why are your prices so much lower than high street stores?
We specialize in sourcing clearance lines, overstock, and end-of-season designer goods, allowing us to pass significant savings directly to our customers.
Do you ship internationally?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location and will be calculated at the checkout stage.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal and Apple Pay.